Module 6 · Time, reliability, deadlines and escalation

Time, reliability, deadlines and escalation

Managing your commitments so others can rely on you.

Reading ~10 minLesson 9 of 23

DOI-native

Reliability is the reputation you build fastest — and lose fastest.

Write down every commitment with its date.
Each morning, pick the three that matter most.
The moment a deadline is at risk, tell the owner — with what you need or a new proposed date.

Escalating well

What happened
What it affects
What you have already tried
The decision or help you need, by when

Escalating is not complaining. It is giving someone the information to decide while there is still time.

Key takeaways

One list for every commitment
Warn early, not on the deadline
Escalate with facts and a clear ask

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