Learning Home · Career tracks

Start with a career goal

Each track shows what it takes to be considered for a role: foundations, courses, practical work, and the evidence DOI still needs to see.

Preview · Sample data — Demo tracks. Hours are approximate planning figures, not guarantees. No track guarantees an interview or placement.

1One DOI profile
2Learn and build evidence
3DOI matches you continuously
4You approve each introduction
5Placement

You apply once. You do not re-apply for each DOI-managed opportunity — new evidence updates your matches, and nothing is shared with a client or employer until you approve it.

Virtual Assistant / Executive Support

Run someone's inbox, calendar, travel and documents reliably from anywhere.

Calendar management

Email triage

Documentation

Client communication

~22h · 6 learning items · 2 practical

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Video Editor / Short-Form Editor

Edit short-form clips and longer pieces to a client's brief and brand.

Video editing

Visual communication

Client communication

~30h · 4 learning items · 2 practical

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Brand / Marketing Operations

Keep campaigns, assets, calendars and reporting organised.

Web analytics

SEO

Visual communication

Paid social

~35h · 6 learning items · 2 practical

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Content Repurposing / Creative Production

Turn one piece of content into many formats without losing the message.

Visual communication

AI-assisted workflows

Content writing

~18h · 4 learning items · 1 practical

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AI Data / AI Evaluation / AI Trainer

Label, rate and write data that trains and tests AI systems — carefully and consistently.

AI-assisted workflows

Data literacy

Attention to guidelines

~16h · 4 learning items · 2 practical

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Research / Data Entry / Research Operations

Find, check and structure information accurately.

Research

Excel

Data literacy

~24h · 5 learning items · 2 practical

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Customer Support / Customer Operations

Answer customers well in writing and by phone, and escalate the right things.

Stakeholder communication

Incident triage

Client communication

~18h · 5 learning items · 2 practical

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Project Coordinator / Project Operations

Keep plans, owners, dates and risks visible so projects finish.

Project coordination

Documentation

Stakeholder communication

~40h · 5 learning items · 1 practical

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Business Operations

Run repeatable processes, reporting and tools for a small team.

Process documentation

Pipeline reporting

AI-assisted workflows

Excel

~38h · 9 learning items · 1 practical

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Sales / CRM / Pipeline Operations

Keep the CRM clean and the pipeline honest so sales leaders can plan.

HubSpot CRM

Salesforce

Pipeline reporting

Forecasting

~42h · 6 learning items · 2 practical

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Data / Reporting Analyst Foundations

Turn raw data into accurate, readable reports.

SQL

Excel

Power BI

Data storytelling

~50h · 7 learning items · 1 practical

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Explore roles

Every role links to the track that prepares you for it.