Professional Foundations (DOI)

Module 3 · Business writing and status updates

Business writing and status updates

Writing for a reader with 30 seconds.

Reading ~10 minLesson 5 of 23
DOI-native

Most work writing is read quickly on a phone. Write so the reader can act after the first two lines.

The status update pattern

  • Done: what finished since last update
  • Next: what you will do before the next update
  • Blocked / risks: anything that needs help or a decision
Done: client onboarding checklist sent to 4 of 5 clients.
Next: final client Tuesday; start March invoicing.
Risk: one client has not shared access — need your nudge by Wed.

Bad news travels best early and in writing, with a proposed next step.

Key takeaways

  • Done / Next / Blocked
  • Short sentences, concrete numbers
  • Raise risks with a suggested fix
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